Terms and Conditions

These Terms and Conditions apply to your use of the Fahari Yoghurt & Dairies marketing website and its publicly available content, features and services.

The website is intended to provide information about Fahari Yoghurt & Dairies, its products, events, careers, contact information and other relevant brand information.

Separate terms may apply to specific products, services, promotions, events, competitions or other activities where such terms are expressly provided.

You agree to use the website lawfully and responsibly.

You must not:

• Use the website for an unlawful, fraudulent or malicious purpose.
• Attempt to gain unauthorised access to the website, its systems or restricted areas.
• Interfere with or disrupt the operation, security or availability of the website.
• Introduce malicious software, harmful code or other material that could damage or compromise the website.
• Attempt to bypass security controls or access information that is not intended for public access.
• Use automated systems or scraping methods in a manner that places unreasonable load on the website or violates applicable law.
• Copy, reproduce or exploit website content except as permitted by law or these terms.
• Misrepresent your identity or relationship with Fahari Yoghurt & Dairies.

We aim to keep the information on this website accurate, useful and up to date. However, website content may contain errors, omissions or information that becomes outdated.

Product descriptions, packaging images, nutritional information, availability, locations, events, careers, promotions and other information may change from time to time.

Website information should therefore be treated as general information and should not be relied upon as a guarantee that a particular product, event, opportunity or service will be available at a particular time.

Product information displayed on the website is provided for general information purposes.

Product formulations, ingredients, packaging, sizes, nutritional information, availability and other product details may change.

Where information on product packaging differs from information displayed on the website, the information on the current product packaging should be relied upon.

The website does not constitute an offer to sell a particular product at a particular price or guarantee that a product is available at a particular retailer or location.

Where-to-buy information is provided to help visitors find places where Fahari products may be available.

Retailer information, stock levels, opening hours, product availability and prices may change without notice and may be outside Fahari Yoghurt & Dairies' control.

You should confirm availability, pricing and other relevant details directly with the retailer before travelling to purchase a product.

Information about Fahari events and community activities is provided for general information.

Event dates, times, venues, participation requirements, availability and other details may change or an event may be cancelled or postponed.

Where an event has additional rules or participation conditions, those rules may apply in addition to these terms.

Careers information published on the website is provided for recruitment and general information purposes.

Publishing a vacancy does not guarantee employment or that a position will remain available for any particular period.

Any recruitment process is subject to the applicable requirements and processes of Fahari Yoghurt & Dairies.

When you submit information through the website, including through a contact form, you are responsible for ensuring that the information you provide is accurate and that you have the right to provide it.

You should not submit passwords, payment-card information, government identification numbers or other sensitive information through a general website enquiry form unless Fahari specifically requests it through an appropriate secure process.

Personal information submitted through the website is handled in accordance with our Privacy Policy.

Unless otherwise stated, the website and its content, including text, logos, branding, graphics, photographs, illustrations, layouts, product imagery and other materials, are owned by or used by Fahari Yoghurt & Dairies under appropriate rights.

Nothing in these terms transfers ownership of any intellectual-property rights to you.

You may view and use the website for personal, lawful and non-commercial informational purposes. You must not reproduce, modify, distribute, publicly display, sell or commercially exploit website content without appropriate permission, except where permitted by applicable law.

Fahari Yoghurt & Dairies names, logos, product names, visual identities, slogans and other brand elements may be protected by intellectual-property rights.

You may not use Fahari branding in a way that suggests an unauthorised endorsement, partnership, sponsorship or affiliation.

The website may contain links to third-party websites, platforms, retailers or services.

These links may be provided for convenience or informational purposes. Fahari Yoghurt & Dairies does not control third-party websites and does not necessarily endorse their content, products, services, availability or privacy practices.

Your use of a third-party website is subject to that website's own terms and policies.

The website may provide an AI-assisted feature called Ask Fahari to help visitors find information about Fahari Yoghurt & Dairies.

Responses generated by Ask Fahari are provided for general informational purposes and may not always be complete, current or accurate.

Ask Fahari should not be treated as a substitute for official product packaging, professional advice, legal advice, medical advice or direct confirmation from Fahari Yoghurt & Dairies.

You should not submit confidential, sensitive or unnecessary personal information through an AI-assisted website feature.

We aim to keep the website available and functioning properly, but we do not guarantee that it will always be available, uninterrupted, secure or free from errors.

The website may occasionally be unavailable because of maintenance, updates, technical issues, security measures, network problems or circumstances outside our reasonable control.

We take reasonable measures to protect the website and the information processed through it.

However, no website or internet transmission can be guaranteed to be completely secure. You use the website at your own risk and should take reasonable steps to protect your own devices and accounts.

To the extent permitted by applicable law, the website and its publicly available content are provided on an informational basis without warranties that the website will always be accurate, complete, current, uninterrupted or free from errors.

Nothing in these terms excludes or limits a right, guarantee, liability or obligation that cannot lawfully be excluded or limited under applicable law.

To the maximum extent permitted by applicable law, Fahari Yoghurt & Dairies will not be responsible for losses arising solely from your inability to access or use the website, reliance on general website information, temporary website unavailability, or your use of third-party websites or services.

Nothing in these terms excludes or limits liability where doing so would be unlawful or would otherwise be prohibited by applicable law.

You are responsible for your use of the website and for complying with these terms and applicable law.

To the extent permitted by applicable law, you agree not to misuse the website or knowingly cause harm to Fahari Yoghurt & Dairies, its systems, personnel or other users through unlawful or malicious activity.

We may restrict, suspend or terminate access to all or part of the website where reasonably necessary to protect the website, its users, our systems or our legal rights, or where we reasonably believe that these terms or applicable law have been breached.

We may change, update, suspend or discontinue parts of the website or its content from time to time.

This may include changes to products, product information, events, careers, features, content, website structure and other publicly available information.

We may update these Terms and Conditions when necessary to reflect changes to the website, our services, applicable requirements or our practices.

Updated terms will be published on this page. Your continued use of the website after an update is published constitutes your acceptance of the updated terms to the extent permitted by applicable law.

These terms are intended to be governed by the laws of the Republic of Kenya, subject to any mandatory legal requirements that may apply.

Any dispute arising from or relating to use of the website will be handled in accordance with applicable Kenyan law and the jurisdiction of the courts or other competent forums applicable to the dispute.

If you have questions about these Terms and Conditions, website content or the use of the Fahari Yoghurt & Dairies website, please contact our team.